• To analyse local market trends and competitor activity and to recommend effective business strategies.
• Responsible for growing business, particularly in Corporate, Government, and Travel Agent.
• Assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals, and guest and employee satisfaction.
• Conducts day-to-day activities related to the sales function, focusing on building long-term, value-based customer relationships that enable achievement of property sales objectives.
• Identify areas of opportunity with travel professionals, manage and maintain existing relationships to optimize revenue.
• Procure new business while being responsible for meeting assigned monthly sales goals.
• Participating in tradeshows, conventions, and promotional events to identify new opportunities to grow business revenue.
• Maintain close business relationships with existing clients/corporate through key sales activities.
• Closely follows up on all business leads.
• Flexible with customers’ needs by tailoring hotel services to fit customers’ requests.
• Answer customer queries in a prompt and professional manner.
• Diploma or Bachelor’s Degree from a reputable University.
• 4+ years experience in Sales and Marketing leadership role preferred in a 4 – 5-star hotel, and proven track record to close sales.
• Familiar with VHP System.
• High proficiency in English, both in verbal & written.
• Positive attitude and good interpersonal skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work under pressure and under own initiative.
• Passion for sales and for achieving targets and objectives.