Sales & Marketing Manager

Job Summary

Responsibilities for overseeing daily operations in the sales department include hiring and training the sales team, being responsible for the sales target, and generating leads and other essential managerial role functions.

Responsibilities

• To analyse local market trends and competitor activity and to recommend effective business strategies.
• Responsible for growing business, particularly in Corporate, Government, and Travel Agent.
• Assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals, and guest and employee satisfaction.
• Conducts day-to-day activities related to the sales function, focusing on building long-term, value-based customer relationships that enable achievement of property sales objectives.
• Identify areas of opportunity with travel professionals, manage and maintain existing relationships to optimize revenue.
• Procure new business while being responsible for meeting assigned monthly sales goals.
• Participating in tradeshows, conventions, and promotional events to identify new opportunities to grow business revenue.
• Maintain close business relationships with existing clients/corporate through key sales activities.
• Closely follows up on all business leads.
• Flexible with customers’ needs by tailoring hotel services to fit customers’ requests.
• Answer customer queries in a prompt and professional manner.

Requirements

• Diploma or Bachelor’s Degree from a reputable University.
• 4+ years experience in Sales and Marketing leadership role preferred in a 4 – 5-star hotel, and proven track record to close sales.
• Familiar with VHP System.
• High proficiency in English, both in verbal & written.
• Positive attitude and good interpersonal skills.
• Commitment to delivering a high level of customer service.
• Excellent grooming standards.
• Ability to work under pressure and under own initiative.
• Passion for sales and for achieving targets and objectives.

Min. Years of Experience

4

Department

Sales & Marketing

Stay connected with marclan

Subscribe to our newsletter for the latest hospitality trends, industry updates, and expert insights