• Identify and prospect new business opportunities, including corporate accounts, group bookings, and event inquiries.
• Build and maintain strong relationships with existing clients, corporate accounts, travel agencies, and event planners.
• Negotiate contracts, rates, and terms with clients, ensuring mutually beneficial agreements that meet both the client’s needs and the hotel’s revenue objectives.
• Conduct market research and analysis to identify trends, competitive positioning, and opportunities for growth.
• Collaborate with the events team and clients.
• Forecast and track sales performance, revenue projections, and booking trends.
• Assist in the development of sales collateral, promotional materials, and marketing campaigns.
• Provide excellent customer service.
• Diploma in Tourism / Hospitality Management / Events Management
• 2+ years of experience in a similar capacity in City Hotel
• Excellent reading, writing, and oral proficiency in the English language
• Proficient in MS Excel, Word, & PowerPoint
• Good communication and negotiation skills
• Result-oriented
• Ability to work effectively and contribute to the team.
• Self-motivated and energetic
• Must be well-presented and professionally groomed.
• Service-oriented with an eye for detail.