About Marclan International

World Class of
Indonesian Hospitality

Established in 2021, Marclan International began with the vision to set a new benchmark for world-class Indonesian hospitality standards; one that resets expectations. We deliver rich experiences and cater to the specific needs of the modern traveller, exceeding  ‘the usual’ guest expectations.

Marclan delivers the warmth of true Indonesian hospitality through our three core brands: Marclan Hotels & Resorts, Marclan Elite, and Marclan Collection. Each hotel fosters genuine connections, creating spaces where travellers feel a true sense of belonging. Wherever we are across this island nation, we strive to be the ‘go to’ hotel brand, seamlessly blending local spirit with exceptional hospitality.

We go beyond traditional hospitality management. Our brand is dynamic, adaptive, and ever-evolving, shaping transformative experiences in hospitality management. As a hospitality management & third-party management, we craft meaningful stays that resonate with today’s discerning traveller—elevating expectations and redefining what hospitality can be.

Essence

Build Genuine Connections

Vision

To deliver levels of value, service, and facilities beyond the usual guest expectations

Mission

To introduce the best of Indonesia to the world, creating a feel-at-home experience at every corner of the globe

Values

Cultural Connection

Providing enriching guest experiences that showcase the diversity of Indonesia’s culture.

Elegance and Authenticity

Merging elegance with true Indonesia hospitality for an authentic experience.

Building Relationships

Cultivating genuine relationships to ensure guests, partners, and employees feel appreciated and understood.

Exceptional Service

Delivering top-quality service with care and attention to detail.

Innovative Thinking & Creative Problem Solving

Applying fresh ideas to enhance the guest experience and set industry standards.

Service Value

Marclan International is a subsidiary of Parna Raya Group. Founded in 1972, the group operates across multiple sectors including transportation, oil and gas, petrochemicals, natural gas pipelines, trade, hospitality, and palm oil plantations. 

Warm Indonesian Hospitality

Creating a welcoming atmosphere where every guest feels as part of a clan/family. Incorporating local culture and traditions into the guest experience to provide a genuine taste of Indonesia.

Commitment to Excellence

Aiming to deliver exceptional service in every instance, surpassing guest’s, partner’s and employee’s expectations whenever possible.

Attention to Detail

Diligently focusing on every detail to guarantee that all elements of the guest’s experience are flawless.

Personal touch

Incorporating individualised details into every interaction makes each guest’s experience distinct and unforgettable.

Empathy and Care

Show empathy and care in every interaction, making sure guests, partners and employees feel truly understood and appreciated. 

Awards

2025

Travelers’ Choice Awards | TripAdvisor

Sari Pacific Jakarta, Autograph Collection
Hotel Des Indes Menteng Jakarta
Swarga Suites Bali Berawa

2024

Favourite Restaurant | Exquisite Awards

Sari Delicatessen at Sari Pacific Jakarta, Autograph Collection

.

Best Premium Hotel | Trip.com

Marianna Resort & Convention, Tuktuk – Samosir

Best Upscale Chinese Restaurant | Exquisite Awards

May Star Signature

Traveller Review Awards | Booking.com

Swarga Suites Bali Berawa 8.5/10

Best Lounge & Bar | Exquisite Awards

SUBI Private Lounge

Customer Review Award | Agoda

Swarga Suites Bali Berawa 9.1/10

Travelers’ Choice Awards | TripAdvisor

Sari Pacific Jakarta, Autograph Collection
Hotel Des Indes Menteng Jakarta
Swarga Suites Bali Berawa

2022

Best 3 Star Hotel | Jakarta Toursim Awards

Hotel Des Indes Menteng Jakarta

Parna Raya Logo

Marclan International is a subsidiary of Parna Raya Group. Founded in 1972, the group operates across multiple sectors including transportation, oil and gas, petrochemicals, natural gas pipelines, trade, hospitality, and palm oil plantations. Headquartered in Jakarta, Parna Raya Group has subsidiaries across Sumatra, Java, Kalimantan, Australia, and Singapore. Its market reach spans Indonesia, Southeast Asia, the Asia Pacific region, and Australia.

Partner with us

Elevate your hospitality venture with a trusted management partner committed to excellence

Marclan Careers

Elevate your hospitality venture with a trusted management partner committed to excellence

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Marclan Hotels & Resort

Get more information about our Hotels & Resorts